Distribution

Neoteric has over 1000 channel partners all across the country in various sectors such as Mobile & Lifestyle, IT Consumer, IT Commercial, Surveillance, Consumer electronics, and System Integrations. Neoteric channel reach’s presence can be found online, consumer level, and on B2B level to even governmental project levels. Neoteric’s reach and distribution is the best you can find in the country.

Retail and Online

Neoteric Nepal, a leading IT company, operates Neo Store, its retail and e-commerce brand, with six locations across Nepal—in Jawalakhel, Newroad, Maitighar, Kamladi, Pokhara Nadipur, and a Gaming Store in Labim Mall. For over 14 years, Neo Store has offered genuine IT products from top brands like Dell, Asus, Logitech, and JBL, covering everything from laptops and mobiles to accessories and cameras. Known for expert pre- and post-sales support, it also serves as an authorized service center. Its online platform, neostore.com.np, features 9,000+ products from 61+ brands, offering quick delivery and strong after-sales service. With 5,000+ loyal customers, Neo Store is a trusted destination for complete IT solutions.

Offline Retail
View Details
Online Retail
View Details
Logistic and Supply Chain

Neoteric has the capacity to handle supply chains from end to end. From having expertise in import logistics to in-country distribution logistics – neoteric has a dedicated expert team for this management powered by warehousing, transport and ERP systems.

Neoteric F1 warranty and repair service

Neoteric's F1 Service Centre is designed to deliver comprehensive and dedicated maintenance support for client computing products and solutions. Our center operates under ISO certification, ensuring that we adhere to the highest standards of service quality, reliability, and customer satisfaction. Whether your Neoteric products are still under warranty or have exceeded that period, we provide authorized service and support tailored to meet your needs.

One of the key features of our service center is the ability for customers to independently create and track service tickets through our intuitive system. This streamlined process allows users to monitor the status of their service requests in real-time, ensuring transparency and reducing the need for follow-up inquiries. Our system is designed to make service management as seamless as possible, empowering customers to resolve issues efficiently.

In addition to remote support, our service center includes Expert Stations in-store. These stations are staffed with trained professionals ready to provide immediate assistance, allowing customers to receive hands-on support for any technical issues they encounter.

NeoServ: consulting, installation and maintenance service

In today's fast-paced, growth driven economy, having a robust IT infrastructure is crucial to staying competitive. Your business requires solutions that are not only reliable, scalable, and secure but also consistently operational. At NeoServ, our mission is to provide Intelligent Technical Support (ITS) to ensure that businesses of all sizes receive best-in-class IT infrastructure services with uninterrupted performance.We specialize in empowering businesses to thrive by expertly managing, securing, and optimizing their technology. Our team of skilled engineers ensures that your IT systems-whether it's servers, storage, HCI, d-HCI, private cloud, virtualization, firewalls, switches, or networks are always meticulously maintained and fully operational.

NeoServ is a specialized division of Neoteric Nepal Pvt Ltd, a proud member of  Golchha Organization. Established with the purpose of managing and delivering top-tier IT services, NeoServ aims to provide businesses with reliable, scalable, and secure IT infrastructure solutions. Our goal is to help organizations, whether small or large, optimize their technology, minimize downtime, and drive growth through advanced IT 
support and services.