Neoteric's F1 Service Centre is designed to deliver comprehensive and dedicated maintenance support for client computing products and solutions. Our center operates under ISO certification, ensuring that we adhere to the highest standards of service quality, reliability, and customer satisfaction. Whether your Neoteric products are still under warranty or have exceeded that period, we provide authorized service and support tailored to meet your needs.
One of the key features of our service center is the ability for customers to independently create and track service tickets through our intuitive system. This streamlined process allows users to monitor the status of their service requests in real-time, ensuring transparency and reducing the need for follow-up inquiries. Our system is designed to make service management as seamless as possible, empowering customers to resolve issues efficiently.
In addition to remote support, our service center includes Expert Stations in-store. These stations are staffed with trained professionals ready to provide immediate assistance, allowing customers to receive hands-on support for any technical issues they encounter.
.
In today's fast-paced, growth driven economy, having a robust IT infrastructure is crucial to staying competitive. Your business requires solutions that are not only reliable, scalable, and secure but also consistently operational. At NeoServ, our mission is to provide Intelligent Technical Support (ITS) to ensure that businesses of all sizes receive best-in-class IT infrastructure services with uninterrupted performance.We specialize in empowering businesses to thrive by expertly managing, securing, and optimizing their technology. Our team of skilled engineers ensures that your IT systems-whether it's servers, storage, HCI, d-HCI, private cloud, virtualization, firewalls, switches, or networks are always meticulously maintained and fully operational.
NeoServ is a specialized division of Neoteric Nepal Pvt Ltd, a proud member of Golchha Organization. Established with the purpose of managing and delivering top-tier IT services, NeoServ aims to provide businesses with reliable, scalable, and secure IT infrastructure solutions. Our goal is to help organizations, whether small or large, optimize their technology, minimize downtime, and drive growth through advanced IT
support and services.